At MR Global Web, we strive to provide the best digital marketing and web development services to our clients. However, we understand that there may be circumstances where you need to cancel a service or request a refund. This policy outlines our guidelines for cancellations and refunds.
1. Cancellation Policy
1.1 Service Cancellation by the Client
- Clients may request a cancellation of services by sending an email to info@mrglobalweb.com with the subject “Service Cancellation Request.”.
- Cancellation requests must be made at least [X] days before the service start date to avoid additional charges.
- If the service has already started, a cancellation fee may apply based on the work completed.
1.2 Cancellation by MR Global Web
- We reserve the right to cancel services in cases of non-payment, violation of terms, unethical business practices, or misuse of our services.
- If we cancel a service due to reasons beyond the client’s control, a partial or full refund may be provided at our discretion.
2. Refund Policy
2.1 No Refunds for Completed Services
- Once a project is fully completed and delivered, no refunds will be issued. Clients are responsible for reviewing and approving work before final delivery.
2.2 Partial Refunds for Ongoing Projects
- If a client cancels before the project is completed, we may offer a partial refund based on the work completed and expenses incurred.
- The refund amount will be determined by MR Global Web, considering the time, resources, and efforts already invested.
2.3 Non-Refundable Services
- Domain & Hosting Purchases Once registered, domain and hosting services are non-refundable as they are provided by third-party vendors.
- Paid Advertising Campaigns: Any payments made for Google Ads, Facebook Ads, or other digital advertising are non-refundable, as funds are already allocated to third-party platforms.
- Customized Services: Any custom web development, branding, or tailored digital marketing solutions are non-refundable once initiated.
2.4 Refund Processing Time
- If a refund is approved, it will be processed within [X] business days and credited back through the original payment method.
3. Dispute Resolution
- If you are dissatisfied with our services, we encourage you to contact us at info@mrglobalweb.com before requesting a cancellation or refund.
- We will review your concerns and work towards a fair resolution.
4. Contact Us
For any cancellation or refund inquiries, please reach out to us:
📧 Email: info@mrglobalweb.com
🌍 Website: www.mrglobalweb.com
📍 Location: Telangana, India
By using our services, you agree to this Cancellation & Refund Policy.